Before Your Visit
Find intake forms, answers to common questions, and my scheduling policies.
Jump to Scheduling & PoliciesFrequently asked questions
Which location should I book?
Book directly online for Soul Wellness in Mooresville. For McGrew Chiropractic Clinic in Statesville, call 704-873-3777. For standalone Marconics sessions, visit my Marconics page to book.
Can we talk before a Marconics session?
Yes. Schedule a one-on-one call through the booking calendar on my Marconics page. The call includes a complimentary 20-minute distance energy session.
What if I need to change my appointment?
Please provide at least 24 hours’ notice. I charge the full service fee for cancellations with less than 24 hours’ notice or missed appointments. Contact me directly if you are unwell or need assistance.
When should I arrive?
New clients should arrive 5–10 minutes early for paperwork and intake questions. If you are running late, please call me. A late arrival may shorten your session, with the full service fee still applying.
Can I fill out my intake paperwork ahead of time?
Yes. Complete the Health Information Form and bring it to your first appointment, or arrive 5–10 minutes early to fill it out there. Use the other forms as needed.
What should I expect during a massage?
You’ll be on a massage table in a quiet, comfortable room. I’ll step out while you undress to your comfort level and settle under the sheet. You’ll stay covered except for the area I’m working on.
Tell me which areas you’d like to focus on or skip. You can ask for lighter or firmer pressure, different positioning, or a pause at any time.
What should I share before my appointment?
Share any relevant health conditions, medications, or changes in your health during intake. If you’re under medical care or unsure whether massage is appropriate, check with your clinician and ask me if I need written clearance before your visit.
What if I’m running late, feeling unwell, or worried about the weather?
Call me as soon as you can. Late arrivals may shorten your session so the next client can start on time, and the full service fee may still apply. If you’re unwell or weather makes travel unsafe, contact me to discuss rescheduling.
Scheduling & Policies
Cancellations and missed appointments
Please give at least 24 hours’ notice to cancel or reschedule. I charge the full service fee for late cancellations and missed appointments. I may ask for a card on file for future bookings.
First visits and late arrivals
New clients should arrive 5–10 minutes early for paperwork and intake questions. If you’re running late, please call. Your session may end at the originally scheduled time, and the full fee still applies. If I start late, I’ll make up the time when possible or adjust the charge.
Illness and severe weather
Please contact me to cancel or reschedule if you have a fever, a known infection, vomiting or diarrhea, or recent exposure to someone who is ill. If severe weather affects your appointment, please give as much notice as you can. I’ll do the same if I need to close or cancel.
Call me at 828-434-0805